Order Cancellation Policy
Please review our strict order confirmation and fulfillment rules before placing your order.
1. No Cancellations After Order Confirmation
Once an order is confirmed, it cannot be canceled. We process all orders immediately upon receipt and transmit them directly to our warehouse fulfillment line to ensure fast nationwide dispatch. Therefore, cancellations are strictly not permitted after payment or COD checkout.
2. No Modifications Allowed
Once your order has been placed and confirmed:
- No changes or additions of products or variants are permitted.
- No changes to the delivery address, recipient contact number, or shipping method are allowed.
- Customers are urged to review all cart items, recipient name, contact number, and PIN code carefully prior to clicking “Pay Now” or confirming COD.
3. Permitted Exceptions & 100% Full Refunds
In rare circumstances beyond the customer's control, we reserve the right to cancel an order internally:
- Out of Stock: In the unlikely event that an item suddenly runs out of stock at the warehouse before packing.
- Unserviceable Postal PIN Code: If our courier partners report that delivery to your destination PIN code is completely suspended or restricted due to High RTO failure rates.
- Pricing or Technical Glitches: If an unforeseen system error leads to incorrect pricing or system calculation errors.
In all such exceptional cases, the full invoice amount will be refunded 100% to your original payment method or bank account within 3 to 5 business days.
4. Questions Regarding Your Order
For any urgent questions regarding order processing, please reach out directly to our support desk at [email protected] with your Order ID.